1 NAME OF THE COMPANY.
Tradetec Global Trading Company (offeror company) established in
Vigo, Avd Buenos Aires No 4, 1 C, CP36207, Pontevedra, provides its services electronically by Internet sales on its website
and www.tradetec.es tradetec.es. Your e-mail contact: info@tradetec.es
2nd PURPOSE AND SCOPE:
These general conditions governing the procurement of products and
services offered by Tradetec Global Trading Company Ltd. and
advertising to your clients / customers, all through their website.
The clauses which are listed below form the contract that all
users accessing the page www.tradetec.es are obliged to know and accept
these conditions binding on both parties and integral and inseparable
part of the sales contract which effectively operates at the time of
signing the order at the request of the customer. For all practical
purposes means that the user accepts the conditions and regulations
mentioned here if you press the OK button that appears at the foot of
any order.
These general conditions are established in accordance with the
provisions of Spanish law, and in particular Law 26/84 of 19 June
General Consumer and User Defense, Law 7 / 98 April 13 General
Conditions Recruitment, LAW 7 / 96 of 15 January the Retail Trade,
Civil Code, Directive 2000/31 EC of the European Parliament and Council
of 8 June, LAW 34/2002 of 11 July society services of the information
and electronic commerce, Law 23/2003 of 10 July Guarantees in the
Consumer Goods Sales and other applicable laws and regulations.
3rd PROVIDE LEGAL CONDITIONS AND LIABILITY.
The offeror company in compliance with Article 10 of Law 34/2002
of 11 July, through its website and the General Conditions, allowing
access by electronic means in an easy, direct, free and permanent
comprehensive information of its name and data to customers exclusive
access thereto, held by the company. Any user who accesses the website
or www.tradetec.es tradetec.es is entitled to register as a client and
can therefore qualify for special offers destiandas the group of
registered customers.
4th CONDITIONS OF SALE
The pricing policy of the supplier company, reserves at all times
and the right to unilaterally change the price of goods and services
offered through its website. To guarantee customers the assurance and
security of product prices, these will be valid attends the publicity
at the time of the checkout process. Information on the product price
or final price retail purchase of the product contain the same final
cost for the client including tax, shipping and insurance of goods
associated with transportation and handling. The final cost will be
communicated to the client in the electronic purchasing process before
it formalize its acceptance.
PAYMENT 5th.
Prepayment: by payment in cash or bank transfer the full amount
for Tradetec Global Trading Company Ltd., both expressly stating the
order number to which payment relates. Remain voluntary and positive
for the promptness in sending the article, the copy of bank receipt to
the email info@tradetec.es.
Payment by credit card: either through our own payment gateway
like Paypal or associates, would apply the same procedure as in the
above description of prepayment.
Paypal.
6th TERMS OF DELIVERY
The delivery of the product purchased is set within approximately
10 days from the identification of payment for actual delivery of the
product from the moment in which he had set the date and identification
of the automated reports to subscriber that order. For orders
prepayment without proof of payment within the period of delivery of
the product set to formalize the order, within 10 days shall begin from
that we have actual knowledge of actual payment. The delivery time of
goods depends on the locality where the Commission shall be available
to the client.
In the case of verifying the customer at the time of delivery of
merchandise or errors in it that is visibly damaged must record the
circumstances on the waybill of the carrier and make known these facts
Tradetec Global Trading Company Ltd. within 24h in writing by sending
an email to info@tradetec.es
For complaints about merchandise, after 24h after delivery will not be accepted.
The goods which could not be delivered within 7 working days of
departure from the facilities of Tradetec Global Trading Company Ltd.,
for reasons not attributable to the seller will be returned to it, not
return the sums paid in case of orders prepay.
7th PRODUCT WARRANTY.
The manufacturers offer guarantees the extent and duration vary
among products. Such guarantees shall be exclusively borne by the
manufacturer.
The guarantee of the products sold by Tradetec Global Trading Company Ltd are delivered and set under the rules contained in Law 23/2003
of 10 July, on guarantees in the Sale of Consumer Goods, legal
framework which aims to provide consumers with options for sanitation
required when the property acquired is not in accordance with the
contract, giving the option to require repair or replacement of goods,
unless it is impossible or disproportionate. When the repair or
replacement are unavailable or are disproportionate, the consumer may
demand price reduction or a change by making payment of cost difference
if a superior product to acquire exclusively to the offeror Tradetec SL
Global Trading Compay
The offeror will not be responsible for any damage resulting from
misuse, handling or installation professional or short circuit
malfunction. The warranty will not apply in case of external factors to
normal use, such as increases or dips, use of improper accessories or
prohibited by the manufacturer, or improper handling by the customer or
third persons not authorized by the manufacturers.
The DVD / CD units have 6 months of warraty.
In the case of breakage of the tamper seal, being demonstrated by
staff not handling the offeror, the product would be unsecured.
The computation of the security beginning on the day of delivery.
8th CLIENT RIGHTS
The customer is entitled to confidentiality and security of
personal customer data in accordance with the provisions of Spanish
legislation on data protection.
Knowing each time the status of processing the orders placed,
exclusively by consulting staff Tradetec Global Trading Company Ltd.,
by any available methods or www.tradetec.es tradetec.es.
9th REFUND POLICY
Under Law 23/2003 of 10 July, the seller must deliver to the
consumer which is in accordance with sales contract on terms that the
law itself provides, as both the seller liable to the consumer of any
lack of conformity which exists at the time of delivery. In terms of
this law recognizes the consumer's right to compensation for good, for
his replacement and a price reduction in the purchase of a new product
in the shop of the offeror. In the case of termination of the contract
through no fault of differences with the article offered on the website
of the supplier, the customer must assume the costs of the use and
transport of the goods returned to be valued by a company outside the
offeror and by him referred to as for such good service.
In any case, must correspond to the product's serial number with the files owned by Tradetec Global Trading Company Ltd.
We will not accept returns or exchanges of products under warranty, from the tenth days of receiving the item.
The goods must be returned in original packing and complete and
without damage to hardware or software. All returned items are subject
to a restocking fee of 14.5%. The goods are shipped from customer
locations to our facilities, at cost. The shipping cost is deducted
from the amount due for repayment. In all cases the security seal must
be intact.
The offeror will not take returns on products handled or those
goods that are returned incomplete both in its main elements and
accessories.
The return of the laptops will not be possible at any time when
they are returned in the same terms of delivery. This implies that the
system must be restored respecting the partition and original programs.
For any returns on smaller products (cameras, accessories, etc
...) need to be protected by an outer-packaging as you received at
home, and avoid any damage or tampering of the product packaging for
transport.
No refunds on software products.
10 º RIGHTS TRADETEC GLOBAL TRADING COMPANY SL
Conserve, modify or suspend the website without notice.
Modify the price of the bids.
Refuse orders due to unavailability or default of the customer.
Receive the amount of customer purchases accepted the transaction.
To reserve the property and retain full ownership of the item until payment in full by the customer.
Reserve the right to conduct sweepstakes on their website.
11 º PROTECTION OF PERSONAL DATA
Information:
The information received by Tradetec Global Trading Comapany Ltd.,
through its website will be treated with utmost confidentiality. The
bidder at all times observe the existing rules on data protection, in
particular the Law 15/1999 of 13 December on the Protection of Personal
Data and shall take the measures necessary for such data in relation to
prevent alteration, loss and unauthorized access. It also undertakes
not to use the personal data of users of the site for other purposes
unrelated to the purpose of engaging the services it provides.
Under current legislation, Tradetec Global Trading Company Ltd.,
nature collects personal data of its customers and puts them in a file
which holds and for which treatment is exclusively for the purpose of
managing the requested orders and answer queries users may have.
Global Trading Company Tradetec S.L. may use third-party advertising companies to place advertisements on your website.
The customer data may be used in order to send you information on offers.
Likewise, the client agrees that Tradetec Global Trading Company
Ltd. submit such data to transport companies or banks for the
collection and transport management of the order.
You can also perform other data communications provided by law.
Global Trading Company Tradetec S.L. target entity of the data
collected on this site, you agree to respect and facilitate those
interested exercise of the rights recognized by law and in particular
the rights of data access, rectification, cancellation of data and
opposition, if necessary. Such rights may be exercised by the user or,
where appropriate, by whom it represents, through a signed written
request addressed to the address of the name.
Global Trading Company Tradetec S.L. represent and warrant that
maintains safety standards for the protection of personal data under
the current legislation provides, and has established all the technical
means at its alcaance to prevent the loss, misuse, alteration,
unauthorized access and theft of data provided by users. All this
notwithstanding the fact, the user accepts that Internet security
measures are not foolproof.